Answers to Frequently Asked Questions

How Can We Help You? Find answers to the most commonly asked questions about our conferences. Please contact us directly if you don’t see your question here.

Who can attend these conferences?

All of our conferences and online education are intended for all health care professionals who have an interest in migraine and other headache disorders. Please see About us for more information.

How do I claim credit and receive my CME certificate?

To receive your CME certificate or certificate of participation, you must complete an online evaluation form. Access to the evaluation form is made available to you on our website, via email, conference materials and e-syllabus. Please subscribe to our mailing list for updates. Online evaluation forms must be completed by the indicated deadline. Deadlines for completion vary per conference. Your CME certificate will populate immediately upon completion, so be ready to print and/or save your certificate at that time. A copy of your certificate will also be emailed to the email address provided on the evaluation form.

How do I book hotel accommodations for the event?

DHCREF negotiates special room rates for each event. Special group rates are only available to registered attendees. You must register for the conference before you book your room reservation to receive special room rates. Upon registration, you will receive a confirmation email that includes a link to book your hotel reservation at our group rate. Special room rates are limited and are based on availability. Hotel reservations are also limited to one reservation per registered attendee.

How can I access the lecture materials/slides?

DHCREF no longer provides printed lectures. The course syllabus is available electronically. A link to view or download the course syllabus is emailed to registered attendees a week before the start of the event.

What is your cancellation policy?

A cancellation request must be sent to info@dhc-fdn.org 30 days prior to the start date of the event. There is a $100.00 processing fee for multi-day conferences and a $50.00 processing fee for a one-day conference. Requests received 30 days before the event will be refunded in the original form of payment. Please allow 3-5 business days to process cancellation requests. A confirmation of cancellation and receipt will be emailed to the email address provided upon registration.
Registration fees are non-refundable for attendee “no-shows” and cancellation requests received less than 30 days prior to the start date of the event.

How do I register?

You can register to any of our conferences directly on our website or by phone at (312) 867-9104.

Is there a late fee for conference registrations?

There are no late fees as there are no deadlines for registrations. DHCREF accepts on-site registrations.

How can I obtain a receipt a for my registration?

A confirmation and receipt will be automatically emailed to the email address you provided upon registration. You will also receive an email that includes registration confirmation, receipt, conference details and information on additional CME activities and events.

Do I have to check in at the registration desk each day of the conference?

Registered attendees must check in at the DHC Course Registration Desk once to obtain meeting materials and meeting badge. Check in is necessary to enter the conference area and to receive CME credit. Badges are required to enter all event activities. Daily check in is not required.

Should I bring my laptop or tablet to the conference?

You are welcome to bring your laptop or tablet. This may be helpful to you if you want to follow along with the lecture slides. WiFi may be available at each conference, however we cannot guarantee access to outlets to recharge your device.

Do you provide meals for attendees and accompanying guests?

Light breakfast, lunch and refreshment breaks are available for registered attendees only. A badge is required for all meal functions.

What is the dress code?

Attire for the conference is business-casual. Please bring a sweater or light jacket to the educational sessions as meeting room temperatures and personal comfort levels vary.

I’m registered to attend your conference. Can I bring my family?

While our conferences are family-friendly, we respectfully ask that no accompanying guests or family members are brought to the conference area. All conference activities (including educational sessions, meal functions, exhibit halls, etc.) are exclusively reserved for registered attendees. Non-registered guests (children, family, other guests) are not allowed in the event areas.

Our conferences are held at family-friendly resorts/hotels that offer great amenities. With family in mind, we purposely plan our conferences around weekends and summer vacation so that you may bring an accompanying guest or your family. Our conferences are also held near attractions or events for you, your guest or family to enjoy. Please visit the conference event page to see the amenities that the resorts/hotels offer, nearby attractions or events

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