What is your cancellation policy?

If you are unable to attend and need to cancel your registration, you will receive a refund minus a processing fee as long as the request for cancellation is received prior to the deadline. The processing fee for both four-day conferences is $100.00 and the processing fee for the one-day seminar is $50.00. Cancellation deadlines vary per conference which is typically 2 weeks before the course start date. Please be sure to check the brochure for the conference you are registered for to ensure that you do not miss the cancellation deadline. Please allow 3-5 business days to process cancellation requests. A confirmation of cancellation and your refund receipt will be e-mailed to the e-mail you provided upon registration.

All requests for cancellations must be sent via e-mail to jdeleon@diamondheadache.com before the deadline.

Registration fees are non-refundable for cancellation requests received after the deadlines and to attendee “no-shows”.